Frequently Asked Questions

Everything you need to know to create your dream home with Berravia.

What is the standard shipping timeframe for furniture?

Most of our home decor items ship within 3-5 business days. For larger furniture pieces, please allow 2-3 weeks for specialized freight delivery to ensure your items arrive in perfect condition.

Do you offer international shipping?

Currently, Berravia ships to the continental United States, Canada, and select European countries. Shipping rates and delivery times vary based on your location and the weight of the items.

What is your return policy for home textiles?

We offer a 30-day return window for all unused and unwashed textiles, including bedding and curtains. Items must be returned in their original packaging to be eligible for a full refund.

Are your wood products sustainably sourced?

Yes, sustainability is a core value at Berravia. We partner with artisans and manufacturers who use FSC-certified wood and eco-friendly finishes to minimize our environmental footprint.

How can I track my order?

Once your order has been dispatched, you will receive an email confirmation with a tracking number and a link to our carrier's tracking portal to monitor your shipment's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm or Klarna for larger purchases.